Returns & Exchanges

At Alexander Jane Boutique, we want you to love every piece you purchase, but we understand that sometimes a style just isn't the perfect fit. We offer a 30-day return window for store credit or exchange on all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all boutique tags are intact and the garment is in its original condition.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, then drop off your package at any authorized carrier location.

• 4.
  Receive Store Credit

  Once our team inspects your return, we will issue your store credit via email within 5-7 business days to use on your next find.